Customer experience and operations leaders are developing plans to bring artificial intelligence (AI) into the contact center by 2027. The pressure is real: in a Gartner survey of 321 customer service leaders, 91% reported pressure from executive leadership to implement That expectation is understandable. AI promises faster customer service, more efficient operations, better agent support, […]

Experience the Epomaker TH80 V2, a quiet mechanical keyboard with a 75% layout under $70. Read our full review to see if the gasket design delivers the perfect

Kenya students protest after a digital exam glitch disrupted testing at St. Mark’s Teachers College, raising concerns about the new online assessment system’s r

Kenya Revenue Authority hits revenue target early, surpassing KES 1.010 trillion in the first four months of the 2026/27 fiscal year.

Kenya proposes social media fines to enforce platform accountability for children's online safety.

Kenyan CCTV installation costs range from 5,000 to 75,000 shillings. CCTV means Closed-Circuit Television - your personal security eyes when you are not around.

Apply for TSC number fully online through eCitizen system starting 2026.

Moroccan health tech firm ABA Life secures $40 million growth-equity financing to accelerate plans.

Antler’s founder Magnus Grimeland explains why his firm makes 10-year bets on Africa’s tech scene despite short-term election uncertainty in 2027.

Technology is reshaping the trading experience, from mobile platforms to AI-driven analysis. The entire trade cycle can now be managed digitally, with.