Company accountants and secretaries are responsible for a large number of crucial customer information. This information includes critical financial and personal data.
As companies try to safeguard their customers’ data, computer savvy hackers on the other hand, have become more sophisticated and are using unscrupulous methods to gain access to this information. This is enough reason for companies to up their game and implement stricter measures of customer data protection.
On that note, below are tips on how companies can protect client data from being hacked.
- Maximize on security
One of the best ways of ensuring no breach of security occurs is by outsourcing forbusiness IT support. These are technology savvy professionals who effectively monitor your office network and deal with potential hacks as soon as it is detected.
Additionally, passwords should be strong, consisting of both letters and numbers, and they should be changed quarterly. Ensure all computers on your network have a firewall and anti-virus software installed and always make sure the anti-virus software is updated to minimize vulnerability to malware.
When it comes to physical security, ensure any customer files are kept under lock and key. Access to these files should be limited to a few trustworthy people. This avoids the information from getting into the wrong hands.
- Audit your data protection system
Another way companies can safeguard client data is by assessing the impact a potential breach would have before it happens. A review of your security measures by an outside firm is critical. It will expose any weak links and necessary measures taken immediately.
Such practices should be done annually.
- Educate clients on safety measures
Make a habit of educating clients on safe ways of sharing their personal information with you. For instance, I discourage the use of E-mails as they can easily be intercepted. As much as there is no fool-proof way of sending sensitive information, one could make use of applications that have end-to-end encryption. Some of these applications have options that allow the user to delete the sent message as soon as the recipient has viewed it. This minimizes the chances of the recipient storing it.
- Keep your Wi-Fi secure
Hackers scout over the Internet looking for weaknesses in unsuspecting peoples’ computes. This can easily be done if you have a Wi-Fi connection. To make sure this does not happen, use strong passwords and stronger encryption protocols.
Another way is to create a separate Wi-Fi network for your employees and another for your guests.
- Back-up files regularly
If your computer network crushed today, would you still have all your client’s sensitive information intact? Conducting regular backups will ensure you still have your data even in the event of virus or malware attack.
There are various file backup options available. It is for your company to review them and decide which is best suited for them.
- Restrict employees from accessing client data from their personal computers
This one is self-explanatory. When employees access such vital information from their computers, it poses a huge risk and is a major cause of concern. Just put strict measures to ensure client information can only be accessed from the company’s computer systems.